Top 4 warning signs your ERP is hurting your business
By Systema Solutions | 13 Jun 2019
At the beginning of any startup business, an entry-level accounting software typically works with simple business processes to manage. Fast forward to a couple of years later and sales revenues are skyrocketing, more transactions need to be processed and inventories need to be closely monitored even more. Your business demands the capability to be able to manage more complex processes, with better visibility into your operations.
You may not be able to decipher it now, but you are probably experiencing some of the warning signs that your business has outgrown your legacy accounting software and how it’s actually hurting your ability to scale further.
#1 Slow performance
We hear this a lot when meeting customers. They complain about how long it takes for the system to respond or how it crashes in the middle of a report they need to run. Your legacy system is most likely designed not for the volume of transactions that you are managing now. As the business grows, there is a surge of information plus the growth of your database, which leaves your legacy software simply unable to keep up.
Having your people deal with slow performance everyday causes a lot of unproductive hours that you can never take back and costs you more than you can imagine. Needless to say, you can address it with a system that can scale with you as your business grows.
#2 Not enough visibility
Your legacy system’s available reports no longer serve the kind of visibility that you need. Compiling reports and research take days to complete and more reports are being manually created. Managing and keeping track of inventory is becoming a pain. Sounds familiar? Many organizations that we meet who outgrow their legacy ERP also complain about and experience these very same things.
Apart from the impact on your overall productivity, it also hurts your ability to make informed decisions at the very moment you need it most. Newer ERPs have built-in reports that you can quickly access to provide you with detailed insight into your financial data. Some can even be integrated to self-service third-party reporting and analytics tools to make data analysis even simpler and a lot easier.
#3 Difficulty accessing data
Is secure access to your ERP wherever you are, whenever you need to a problem with your existing system? Does it not support a mobile workforce? With the advent of cloud-based ERPs and BYOD (bring your own device), having the ability to securely access your data anytime, anywhere, on any device seems like a basic requirement now for most businesses. If your system doesn’t support that, then you are missing out on the benefits of further taking your team’s productivity levels a notch higher. Having the convenience of being able to process orders, payments or inventories in a hotel, cab or on a plane ensures that your company doesn’t miss out on opportunities.
#4 Technical support is missing
Not having the technical support that you need at the time you need it the most, is one of the biggest challenges of using legacy systems. You will be left to your own devise to fix issues, which will leave your IT team with figuring out something they probably have no competency in supporting. It will ultimately waste their time having to troubleshoot repeatedly instead of providing more valuable pursuits for the company. And if you ever do find someone, it will become more costly to support.
The lack of technical support also poses a risk to the organization from a security standpoint. Without a competent and knowledgeable support team to back you up, you are leaving your company wide open to future cyber security attacks. With ERPs holding confidential business data, it is in every company’s best interest not to stick with an unsupported legacy software—or risk becoming a cyber security incident statistic.
Do any of these signs ring a bell?
Your business doesn’t have to suffer any further. If your organization is experiencing a couple of these warning signs, then it may be high time for you to ditch your old software and seriously consider making a switch.
Systema Solutions has been helping organizations transition to a new ERP solution successfully—be it on-premises or in the cloud. With over twenty five years of combined experience of its teams of senior technical and functional Dynamics 365 Business Central and Dynamics Business Central consultants, we have made our projects 100% success!
Don’t wait any further to let these red flags further do any more damage to your business. Sign up for a no-commitment consultation with one of our senior consultants to see where Systema Solutions can help.